About us

Our History

Hobby Models was founded in 2015 by a group of real modelers who were frustrated with the state of their hobby.  For years, they have struggled to find the models, tools, and accessories they needed from one, single source.  They were tired of online retailers who knew nothing about the models they sold or the prototypes they represent.

Our Experience

We are a group of plastic modelers who have worked in all walks of life.  Our team consists of retired military officers, computer programmers, and retail consultants.  We are now focusing our efforts on a new hobby buying experience.  Hobby Models is the product of our frustration with the hobby market place.  With our diverse experience, we hope to chart a new course in plastic modeling.

Our Competitive Advantage

We are a small business.  Each and every order is important to us.  You will not call us and get passed around a call center - you will get straight answers and honest hobby advice from folks who are excited about the products and services they sell.  We want to develop relationships with our customers - you are not just another number in a database to us.  

We have relationships with all major hobby distributors and have access to the most in-demand hobby goods.  This provides us with one of the largest inventories of plastic models and accessories available in the marketplace. If we don't have what you need, our team will track it down for you.  Can't find that rare detail part?  Can't get that obscure filter for your spray booth?  Our customer service team will find it.  All you have to do is call us and we'll do the rest.  Need to buy in bulk - give us a call, we will work something out.  We are here to be your partners.

Fair Pricing Guarantee

We believe our customers deserve a fair deal.  How many times have you ordered something on Thursday, just to get an email from the same vendor with a coupon code on Friday?  How many times have you held off on a purchase for weeks or months just to get a coupon code?

Our goal at Hobby Models is to give you the best price we can while still delivering a great service.  The price you see on our website is the same price you will pay on any day - regardless of whether it's a holiday or a weekend.  Our pricing is consistent so our customers can trust that they will always get a fair and competitive deal. 

We'll be honest - we aren't a bottom dollar retailer as making a profit to us isn't a bad thing.  But we are a real, full-time business with real employees and a real warehouse.  We don't ship in used boxes or pack our products with recycled shopping bags.  We don't make our money on inflated shipping costs.  We guarantee premier service and peace of mind so you can spend more time with your friends, family, and hobby.

HOBBY MODELS PRICE MATCHING POLICY

Although Hobby Models prides itself in having some of the lowest prices on high quality hobby merchandise, occasionally you may find an online dealer selling an item at a lower price. We're not going to lose a sale for a few pennies so if you do find the identical product advertised on an authorized competitor's web site, we will gladly match the price.

All you need to do is place your order using our shopping cart system. Make sure you fill in all of the information pertaining to our competitor's lower price, including the webpage address for the price in question, under the "Comments" section of our Online Order Form. Once we have verified that the price qualifies for our Price Matching Guarantee, under the following eligibility rules, we will adjust the price on your final invoice. 

Certain eligibility rules do apply to receive advantage of the Hobby Models Price Matching Guarantee:

• Competitor must be an authorized U.S. "Bricks and Mortar" retailer doing business on the Internet, and must have the item in stock.
• We do not price match against Ebay sellers as most of their items are used.
• All prices must be in US Dollars and have the same Manufacturer's Suggested Retail Price.
• Offer does not apply to: rebates, samples, one-of-a-kind, limited or bulk quantity items, bonus or special offers, clearances, closeouts, or typographical errors.
• We reserve the right to limit quantities.
• Offer applies only to new, unused and identical products.

We will contact you via email if the item in question does not meet the above rules.

WE WANT TO BE YOUR HOBBY DEALER

Most of all, we look forward to working with you.  Happy modeling.

The Management
Hobby Models, LLC